Privacy Policy
Last update: 20th July, 2023.
This Privacy Policy outlines how Gen21 Australia Pty Limited ("Gen21", "we," "us," or "our"), the primary operator of the services offered through www.gen21.com.au and the mobile apps available on the Gen21 website, collects, uses, discloses, and safeguards your personal information. By accessing or using our website, mobile apps, or any related services (collectively referred to as the "Product"), you agree to the terms and practices outlined in this privacy policy. Please read this policy carefully to understand our data handling practices.
A. Information We Collect
- Personal Information: During your interaction with the Product, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, and location. This information is required for user registration, creating an account, and providing our services.
B. How We Use Your Information
- Providing Services: We use your personal information to offer, provide, and facilitate the services available on our product. This includes processing your transactions, verifying your identity, and communicating with you about your service requests or offerings.
C. How We Share Your Information
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering and enhancing our services. These providers include payment processors, customer support platforms, and marketing agencies.
D. Your Rights and Choices
- Access and Update: You can access, update, or correct your personal information by logging into your account and editing your profile.
E. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
F. Children's Privacy
Our product is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a minor has provided their information to us, please contact us immediately to delete the data.
G. Changes to this Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any significant changes will be notified through prominent notices on our website or by email. Your continued use of the product after such changes indicates your acceptance of the updated policy.
H. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:
Email: support@gen21.com.auPhone: +61434620671